This website is operated, managed and orders fulfilled by Luzern Technology Solutions Limited.
1. What personally identifiable information of yours is collected through this web site;
2. The organization collecting the information;
3. How the information is used;
4. With whom the information may be shared;
5. What choices are available to you regarding collection, use and distribution of the information;
6. The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under Luzern Technology Solutions control; and
7. How you can correct any inaccuracies in the information.
"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized features on our website. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.
Opening an account
From time to time, we may contact you about sales, special offers and new site features if you agree to be included in our email lists. To cancel our free emails, you can click the unsubscribe link in any of our email newsletters or you can also respond to any promotional email we send you, by following the instructions contained in the message to discontinue email service. You can also send an email to customer.care@LuzernSolutions.com or by phone at +353 1 8119080 and inform us that you want to unsubscribe to our email list.
We may also contact you with promotional offers if you have entered one of our contests or sweepstakes. If you choose not to receive this free service when you enter a contest or sweepstakes, it will not affect your chances of winning. To cancel our free promotional offers/service, by following the instructions contained in the message. You can also respond to any promotional email we send you, by following the instructions contained in the message to discontinue email service. You can also send an email to customer.care@LuzernSolutions.com and inform us that you want to unsubscribe to our email list.
Our Third Party Relationships
We have established several relationships with third party vendors to best serve our customers.
Certain vendors of ours may provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
Credit Card Processing
We use third-party payment processing partner to process online payment and credit card orders. We supply them with specific data for credit card authorisation and fraud detection only and they are restricted from using the data for any other purposes.
Marketing and Promotions
From time to time, we may engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e. e-mails, contests and sweepstakes) to those Luzern Solutions customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
Evaluating our Website
From time to time, we may engage certain third parties to observe and track the behavior of the users of this website in order to evaluate the performance and features of the website. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.
From time to time we may establish an affiliate program. An affiliate program allows other websites to earn money by linking customers to our site from their sites. These affiliates can only access data about the number of transactions and their resulting earnings. They cannot access our customers' personal data. If you choose to apply to any of our affiliate programs, we use the data you give us strictly for conducting business with you. We have entered into certain agreements with certain third parties for the purpose of helping to administer the affiliate programs. Such third parties may have access to certain of your information if you are an affiliate of the website but is restricted to only use such information in connection with its administration of the affiliate programs.
Additional Third Party Relationships
From time to time, Luzern Technology Solutions Limited may engage other third parties to assist in providing marketing, order processing, fulfillment and shipping services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.
How your information is encrypted
There are certain areas on the site where you may enter and submit extra information. Some of these areas are encrypted using SSL encrypted transmissions between your Web browser and our Web server. This is designed to reduce the chance that someone (e.g. on your network at work or at your Internet service provider) may try to compromise your private information as it travels from your Web browser to our secure server. You'll know when transmitted data is encrypted by a security notice when you enter an encrypted page, and by the presence of a 'security' or 'lock' icon on your browser. The pages where you submit your account information, place an order, and receive confirmation of a successful order are all encrypted. In addition, your payment method e.g. credit card information is encrypted within our website checkout database and access to such information is restricted. This system is used so that we can provide you with additional security when purchasing items from Luzern Solutions.
This Web site may contain links to other websites. We provide these links for your convenience, but we do not review, control or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other web sites is subject to the terms and conditions of those web sites, including the privacy policies of those web sites.
If you order a Product or Services to which a minimum age requirement applies, by ordering that Product or Service you confirm that you are of the required age. If Luzern Solutions reasonably believe that you are not legally entitled to order a Product, Luzern Solutions reserve the right to cancel your order.
Questions about our Policies
If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email customer.care@LuzernSolutions.com or by phone at +353 1 8119080.